Contact information
Return and Refund Policy
All sales are final. We do not accept returns or exchanges on any orders.
Due to the nature of our handmade wax melt products, we are unable to accept returns or offer refunds once an order has been placed. We encourage you to review your order carefully before completing your purchase.
Damaged or Defective Items If your order arrives damaged or defective, please contact us within 48 hours of delivery at [your email address]. Include your order number and photos of the damage, and we will make it right with a replacement or store credit.
Incorrect Orders If you received the wrong item, please reach out to us within 48 hours of delivery and we will resolve the issue promptly.
We appreciate your understanding and support of our small business!